A customer wants to develop an app to sell on the ServiceNow Store. Is this an example of a Global or Scoped application?

In the context of ServiceNow development, a scoped application is specifically designed to operate within a defined namespace. This means the application has its own space, allowing developers to avoid conflicts with other applications and to maintain a level of organization and security within the ServiceNow instance.

When a customer wants to develop an application to sell on the ServiceNow Store, it means they are creating a solution intended for wider distribution and potentially for use across various client instances, not just confined to a single organization. Scoped applications are ideal for this purpose because they enable developers to encapsulate all components, functionality, and resources associated with the application in a way that can be easily packaged and shared.

In contrast, a global application lacks this isolation and is accessible to all the applications in the instance, potentially leading to conflicts with other apps or system features. Options like local or universal applications do not align with the context of developing a distributable app on the ServiceNow Store. Thus, a scoped application is the correct choice as it reflects the best practices for creating applications intended for broader use and distribution.