Can a single source field be mapped to multiple destination fields using the Mapping Assist Utility?

The Mapping Assist Utility in ServiceNow is designed to facilitate the mapping of source fields to corresponding destination fields during data imports or transformations. A fundamental principle of this utility is that it allows for the straightforward mapping of one source field to one destination field to maintain data integrity and avoid confusion. When trying to match fields between two systems, each source field's value should ideally map directly into a specific corresponding destination field.

Mapping a single source field to multiple destination fields could lead to data inconsistencies, as it can be unclear which value should populate which field. This makes it problematic to manage and validate data during integration processes. Additionally, processes that require transformations or complex data manipulation generally utilize scripts or advanced transformation logic beyond the standard Mapping Assist functionality.

Given these factors, the Mapping Assist Utility does not support the mapping of a single source field to multiple destination fields directly, ensuring clearer data handling. This design choice prioritizes data accuracy and clarity in the transformation processes.