If a Service Catalog Category has no Record Producers or Catalog Items, what will happen?

Prepare for the ServiceNow Application Developer Test. Utilize flashcards and multiple choice questions with hints and explanations. Ensure exam readiness!

When a Service Catalog Category has no Record Producers or Catalog Items, it will not appear in the list of available categories to users. This functionality is designed to streamline the user experience by ensuring that only categories containing actionable items are visible. If a category is empty, it serves no purpose for users, hence its exclusion from the catalog's display.

This mechanism allows for better organization of the Service Catalog by ensuring users can only see those categories that are relevant and that contain options they can utilize. As a result, it helps maintain a clean and user-friendly interface, avoiding clutter from categories that do not offer any usable services or products.

Categories that become empty do not get deleted, marked as inactive, or remain visible. Instead, their absence from the list ensures that users have a more efficient and focused experience when navigating through the Service Catalog.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy