If you want to manage the database and the back-end of the platform, what types of scripts do you write?

To effectively manage the database and the back-end of the ServiceNow platform, server-side scripts are utilized. Server-side scripting is executed on the server, allowing you to interact directly with the database, perform complex business logic, and manipulate data within Server-side APIs, which is essential for managing and retrieving records from the database.

Server-side scripts can include Business Rules, Script Includes, and Scheduled Jobs, among others. These scripts allow developers to implement business logic that runs when database operations occur (such as insert, update, or delete), providing the necessary controls over how data is processed and managed. This capability is fundamental for building robust applications that require direct interaction with the underlying data.

In contrast, client-side scripts are executed in the user's browser and are focused on enhancing the user interface and experience, rather than managing backend operations. User Scripts are a category under client-side scripting, which further emphasizes functionality limited to the user's context. UI Policies are also rules related to interface behavior and data visibility, not backend or database management. Therefore, none of these other options are suitable for handling backend database management tasks.