To create a workspace scoped application, which plugin is required?

To create a workspace scoped application in ServiceNow, the Agent Workspace plugin is essential. This plugin provides the foundational capabilities necessary for building applications that leverage a tailored workspace experience for agents or users. It includes a set of tools and resources designed specifically for creating and managing workspaces, which support customized interfaces and functionalities suitable for handling specific tasks or workflows effectively.

The Agent Workspace enables developers to utilize features such as responsive UIs and integration capabilities that optimize the user experience for various roles. By activating this plugin, developers gain access to pre-built UI components, data management tools, and customization options which they can use to enhance their applications significantly, allowing for streamlined processes within a workspace context.

While other plugins such as Service Portal, Incident Management, and Virtual Agent serve important roles in the broader ServiceNow ecosystem, they do not specifically facilitate the creation of workspace scoped applications. Each of these plugins supports various functionalities and use cases but does not provide the direct features and framework required to establish a workspace application. Therefore, the Agent Workspace plugin is the key requirement for developers seeking to create such applications.