What are the User Experience options provided through the GAC?

The User Experience options provided through the GAC (Global Application Configuration) include Workspace, Mobile, and Classic. This combination reflects the diverse ways users can interact with the ServiceNow platform, catering to various environments and user needs.

Workspace is a modern interface designed to enhance productivity by providing a unified space for users to handle their tasks. It is optimized for efficiency, allowing users to personalize their experience and improve workflow management.

Mobile supports access from smartphones and tablets, ensuring that users can engage with the ServiceNow platform on the go. This is essential for enabling real-time updates and ensuring that business processes remain uninterrupted regardless of location.

Classic refers to the traditional ServiceNow interface that many users are familiar with, providing a stable and reliable environment for accessing ServiceNow features.

These three options together encompass the primary ways that ServiceNow delivers a user experience tailored to different devices and operational needs, demonstrating a commitment to versatility in user interaction.