Which of the following is a key reason for extending the value of ServiceNow?

Extending the value of ServiceNow is essential for maximizing its functionality and ensuring that it meets the ever-evolving needs of an organization. Streamlining workflows and services significantly contributes to this goal. When organizations leverage ServiceNow's capabilities to refine and automate their workflows, they enhance efficiency and productivity. This optimization allows teams to focus on strategic tasks rather than getting bogged down with repetitive manual processes.

Improving workflows can also lead to increased service delivery speed and better adherence to service level agreements (SLAs). As workflows become more efficient, organizations can respond to user needs and issues more rapidly, ultimately leading to higher customer and employee satisfaction. This perspective demonstrates how making workflows more efficient is a fundamental part of harnessing the full potential of ServiceNow, thereby extending its value.

While the other options might also be relevant to the overall effectiveness of ServiceNow, they either represent outcomes that result from the streamlined workflows or focus on specific improvements that do not encapsulate the broader impact of workflow optimization. For instance, reducing operational costs and improving user interfaces can be byproducts of improved workflows, whereas increasing integration with third-party apps addresses a specific technical aspect rather than the holistic benefits realized through workflow enhancements.