Which phase typically comes first in the Scoped development process?

In the Scoped development process, the first phase is Analysis. This phase is critical as it involves gathering and analyzing requirements to understand what needs to be developed. Here, developers and stakeholders collaborate to define the scope of the project, which includes identifying user needs, outlining functionality, and articulating business goals.

The Analysis phase serves as the groundwork for all subsequent phases, as it ensures that everyone is aligned on what needs to be achieved. A thorough understanding of the requirements during this phase sets the stage for the Design phase that follows, where developers create blueprint designs based on the insights and information gathered earlier.

Without this foundational analysis, the rest of the development process could lack direction, potentially leading to misaligned designs or features that do not meet user expectations. Thus, mastering the Analysis phase is essential for successful Scoped development in ServiceNow.